Frequently Asked Questions
When will my order be shipped and how long will delivery take?
All orders are processed on the next business day after purchase. Delivery time is 8 to 12 business days, depending on the destination. You will receive a tracking number once your order has shipped.
Is shipping free?
Yes, we offer free shipping with
Correos Express. We work with trusted carriers to ensure you receive your order quickly and securely.
Can I return a product if I don't like it?
Yes, we accept returns within 30 days of receiving your order. Please contact us via the contact form or by email at
Casaluz@gmail.com
If you have any questions, how can I contact you?
You can contact us by email at casaluz@gmail.com
We will respond within 24 to
48 business hours.